To shop online, browse our curated collection of modest clothing and hijabs, select your size and add items to your basket. Once you’re ready, proceed to checkout, where you can apply discount codes or redeem points if you’re a VIP club member. Choose your checkout method—either create/log in to your Aab account or continue as a guest. Follow the simple on-screen instructions to complete your order securely. Once successful, you’ll receive an order confirmation via email.

Yes, our Customer Care Team is available to assist with orders, sizing, and styling advice. You can call us on +44 (0) 203 823 7768, and we’ll be happy to help you place an order. After confirming your order, you’ll receive an invoice to pay at your convenience. Once payment is received, an order confirmation will be sent to you.

Customer service hours: Monday to Friday, 10:00 am - 4:30 pm.

Our exclusive collections are available at Westfield John Lewis in White City and Stratford.

We accept Visa, MasterCard, American Express, Shop Pay Paypal, Google Pay, Amazon Pay, Klarna and Maestro debit & credit card payments.

You will receive a confirmation email shortly after placing your order. If it isn’t in your inbox, please check your junk mail. If you still don’t see it, contact our Customer Care Team for further assistance.

Orders cannot be changed or cancelled once placed as they are processed immediately with our warehouse. Please ensure all details including shipping information, items and quantities, are correct before finalising your order. If your order has started processing, you’ll need to return it following our Returns Policy.

Yes, we offer fast worldwide delivery.

Click on your store to shop and see the specific delivery information.

• UK Customers
• USA Customers
• European Customers
• International Customers

UK Standard Delivery: £4.95

Next Day Delivery: £8 (for orders placed before 1 pm)

A signature may be required upon delivery. You will receive a tracking link for your order, so please ensure you are available to retrieve your parcel safely. We cannot be held liable for parcels that are marked as delivered but are lost or stolen after being left outside your home.

Yes, we offer next working day delivery within the UK for £8, provided the order is placed before 1 pm on a working day.

Due to GDPR regulations, we cannot amend the delivery address once an order has been placed. However, if your order hasn’t yet shipped, please contact us at admin@aabcollection.com.

Yes, we use trackable courier services. Once your order ships, you’ll receive a tracking number and link to follow its journey.

Please contact our Customer Care Team at admin@aabcollection.com for assistance.

Delivery fees are non-refundable as they cover the cost of dispatching your order.

Once your order is shipped, you’ll receive a tracking link to monitor its delivery. Please ensure someone is available to retrieve the parcel safely, as Aab cannot be held liable for parcels marked as delivered but subsequently lost or stolen if left outside your home.

If you choose to have your parcel left in a safe place or with a neighbour, please note we cannot accept responsibility for any lost orders under these circumstances. Additionally, Aab is not liable for any lost, damaged, or stolen packages sent to a parcel forwarding company.

Please be aware that we are under no obligation to offer replacements or refunds for orders or items reported missing after delivery.

Yes, we accept returns and our returns process is simple and hassle-free!

Use our online Returns Portal to start a return. For detailed instructions, view our Returns Policy.

Yes, you can request an exchange via our Returns Portal. If you’re not using the portal, please contact our Customer Care Team at admin@aabcollection.com.

Regrettably, we cannot cover return shipping costs. If you use our Returns Portal, the return fee will be automatically deducted from your refund based on your courier choice:

Royal Mail: £4.75
InPost: £5.50

Returns are accepted within 14 days of delivery receipt.

No, the delivery charge is non-refundable.

Yes, sale items can be returned unless marked as Final Sale.

Returns should be sent to:
Aab - Green Fulfilment Centre, 515 Lawmoor Street, Dixon Blazes Industrial Estate, Glasgow, G5 0TT.

Please allow up to 10 working days for refunds to be processed after we receive your returned items. You’ll receive a confirmation email once processed.

You can choose a paperless return option by selecting a QR code when initiating a return on our portal.

If an item is faulty, please contact us immediately. We inspect all products carefully, but we’ll ensure to resolve any issues promptly.

Aab Atelier offers a bespoke, Made to Order service on selected designs, crafted and delivered within 4–6 weeks. For more information, please visit our Aab Atelier page.

No, Aab Atelier items are made to order specifically for you therefore, we are unable to accept returns on these designs.

If an item or size is out of stock simply click on the product. You will see a 'Notify Me' button. Click on this button, enter your email address and you will be the first to know when the item is back in stock.

Our garments are designed with every woman in mind, offering options for both size and length to ensure a tailored fit. You can select your size along with the preferred length, allowing you to choose where you’d like the maxi or abaya to sit.

The full size guide can be found here.

Each product page has detailed information under ‘Product Details’. For additional help, contact our Customer Care Team via email or phone.

Our size guide, accessible on product pages and at the website footer, offers detailed body measurements for each size. You can also contact our experienced customer care team who will be happy to assist you.

If the item you’re looking for is unavailable contact our Customer Care Team at admin@aabcollection.com. We also offer a Made to Order service on select designs.

All dimensions are measured manually and may vary slightly, with a deviation range of 3-5 cm.

Our clothing is made from high quality fabrics that often require special care. Please be sure to follow the wash care instructions located on the inside seam of the garment or in the ‘FABRIC CARE’ section on the relevant product page.

An account allows you to track current and past orders, stay informed of exclusive offers, and enjoy a faster checkout experience.

If you forget your password, click on the ‘Forgotten your password’ link when signing in and you will receive an email with instructions to reset it. Alternatively, you can contact our Customer Care team at admin@aabcollection.com and they will assist you by sending a password reset link.

We securely store all personal data and prevent any unauthorised access or misuse.

Our gift cards can be purchased online and used exclusively at aabcollection.com. They do not expire, making them a convenient gift option.

Yes, you can add a personalised message and select the delivery date when purchasing.

Yes, you can! However, you’ll need to place the gift card order on the website corresponding to the recipient’s location.

Gift cards are non-refundable once purchased.

Refunds will be added back to your gift card.

A credit note acts as a store voucher, valid for use on any purchase. Expiration dates, if applicable, will be noted upon issuance.

Contact our Customer Care Team to retrieve any lost gift card or credit note details.

If your credit note has expired without being used, please contact our Customer Care team at admin@aabcollection.com for assistance.

Yes, a credit note must be used in a single transaction. If your purchase amount is less than the value of your credit note, the remaining balance will not carry over and the credit note will become inactive. Please ensure your order total is equal to or greater than the value of your credit note to cover any additional costs.

Please ensure you are entering the correct information, as all characters are case-sensitive. If you continue to experience issues, contact our Customer Care team at admin@aabcollection.com for further assistance.

Yes, you can earn rewards each time you spend and enjoy special privileges with the Aab VIP Club.
Once you join you’ll be able to earn rewards. As your points grow you'll move up your membership tier.
Simply redeem points at checkout anytime. Learn more about the Aab VIP Club here.

If your question hasn’t been addressed, our Customer Care Team is here to help. Contact us via email, phone, or WhatsApp, or visit our Contact Page for further options.