FAQ

Delivery

Aab ships to over 100 countries worldwide including countries in Africa, Asia, Europe, America and more. Click here for more info/visit our Delivery Page.

Aab has various delivery and shipping methods. To view all Aab delivery costs and details, visit our Delivery Page.

For security reasons and to ensure the delivery reached the recipient, a signature may be required on receipt.

Returns, Refunds & Exchanges

Sale items may be refunded but the refund will be the discounted price and not the original price.

To make a return you can use our online Returns Portal. For all information click here to view our Returns policy.

We accept returns within 14 days after the receipt of your delivery.

The delivery charge will not be refunded if you choose to return all items from your order.

Unfortunately, we no longer offer an exchange facility. Simply return your item(s) and place another order.

Regrettably we are unable to cover the costs of returns. We offer a pre-paid returns label and the cost of return will be deducted from your refund.

Aab - Green Fulfilment Centre

515 Lawmoor Street
Dixon Blazes Industrial Estate
Glasgow
G5 0TT

Once we receive the returned items, please allow up to 14 working days for us to process your returns. You will receive a confirmation email once your return is processed.

Finding the item I want

If you cannot find the size/item you’re looking for online, we offer a Made to Order service on selected designs. See our Made to Order service for more info.

Once you enter the product page, each item has its own ‘product details’ within which you can see specific dimensions and sizes etc.

The Aab website provides a detailed size guide which consists of body measurements for each size and product type. You can access the size guide at the bottom of any page on the website, or you can access it from product pages.

Placing an order

Unfortunately, you cannot cancel or amend your order once it has been placed.

We accept Visa, MasterCard, American Express, Paypal, Google Pay, Amazon Pay, Klarna and Maestro debit & credit card payments.

Simply contact our Customer Care team via the ‘contact us’ section on our website or call in on +44 (0) 203 823 7768

If you place an order and receive a payment confirmation but not an order confirmation, kindly contact us (preferably a phone call) so we can resolve the issue.

My Account

Setting up an account with Aab eases your shopping experience and makes it faster. You can also stay up to date with all the latest news & offer from Aab.

When signing in, click ‘forgotten your password’ and you will be sent an email giving you the ability to reset your email.

Aab UK takes full responsibility to prevent loss or misuse of personal information. The information is stored on secure servers.

Gift Vouchers

All gift cards purchased from our online store do not expire. You will receive this information once you acquire gift card.

Cash backs are not available from gift cards.

All of the credit on the gift card or credit note is required to be used in one transaction. An online gift code cannot be used in store. All gift cards purchased are non-refundable.